An Eyecare Group Automates Insurance Claim Process with Nividous RPA

An Eyecare Group Automates Insurance Claim Process with Nividous RPA

A leading eyecare group having >100% revenue growth yearly
The customer has arrangements with more than 40 insurance carriers offering hundreds of different insurance plans for its wide range of eyecare products and services.

Each day, the customer received numerous submissions for the claim processing. Each submission required administrative staff to manually verify details and update isolated systems, in addition to relaying patient communication.

Nividous RPA Bots enabled up to 95% automation replacing manual tasks related to claim verification and submission.

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